Data Retention Policy

This Policy explains how long Foremano, operated by P&L Outdoor Solutions LLC (“we,” “us”), keeps your data and what happens to it when you cancel or ask us to delete it. It works alongside our Privacy Policy and, for your clients’ personal data, our Data Processing Agreement.

Who controls what

You are the controller of the client information you put into Foremano (your clients, jobs, photos, and messages). We store and process it only to provide the Service, as your processor. You can access, export, correct, or delete it at any time from the app.

How long we keep your data

• While your account is active — we retain your data for as long as you use the Service, so your business records stay available to you.
• After you cancel — your data is kept for 30 days so you can reactivate or export it, then scheduled for deletion. It is fully removed from our active systems within 90 days of account closure.
• Backups — encrypted backups exist to protect against data loss and cycle out on a rolling basis. Data you delete may persist in backups until they age out, and is purged within approximately 90 days.
• Deletion requests — you can delete data yourself in the app, or ask us to; we honor deletion requests within 30 days, subject to the legal exception below.
• Records we must keep — we may retain minimal records (for example invoice, payment, or tax records, and records needed to resolve disputes or enforce our agreements) for longer where the law requires or permits, even after your account is deleted.

Your clients’ personal data

Because you control your clients’ personal data, we keep it for as long as your account is active and delete or return it on your instruction. On account termination we delete or return it within a reasonable period, except where retention is required by law. Details are in the DPA.

Where your data is stored & protected

Business records are stored in a managed PostgreSQL database with continuous backups and point-in-time recovery; files and photos are stored in cloud object storage. Every business’s data is isolated at the database level so one client can never access another’s. Connections are encrypted in transit. See our Privacy Policy for more on security.

How to export or delete your data

• Export or delete records yourself from the relevant screens in the app; or
• Email support@foremano.com and we will help within the timelines above.

Changes to this Policy

We may update this Policy from time to time. Material changes apply going forward from the “Last updated” date above. Questions? Email support@foremano.com.